Visitor Services Assistant, Falmouth Art Gallery

Role: Visitor Services Assistant, Falmouth Art Gallery

Reports to: Visitor Services Manger

Salary: Grade 3 SCP 9-11 £27,254 – £28,142 (Pay Award Pending)  £22,098 – £22,818 Pro Rata; £14.13 per hour

Contract: Permanent part-time, 30 hours per week Monday to Friday 9.30am – 4.00pm

About the job

This is a fantastic opportunity to work with the creative Cultural Services team at Falmouth Art Gallery, a community focused cultural venue based in Falmouth’s historic Municipal Building.  

Duties will include interacting with customers and visitors to Falmouth Art Gallery, providing customer and retail services face-to-face and online.   

About you

You’ll need experience of working in a retail or customer service environment, ideally in the cultural/heritage sector.

You’ll need to work well with others, including colleagues to provide an excellent customer experience.

About us

The Town Council is ambitious in its projects and passionate about local service delivery, offering generous pension and other benefits.   Our Art Gallery is a popular community asset with a committed team working together to serve residents, community groups and visitors to Falmouth.

For an informal discussion about the job please call Tamsin Bough, Visitor Services Manager, on 01326 313863.

How to apply 

To download an application pack please visit our Visitors Services Assistant, Falmouth Art Gallery page.  CVs will not be accepted.

Falmouth Town Council, The Council Offices, The Old Post Office, The Moor, Falmouth, TR11 3QA Telephone: 01326 315559 Email: hr@falmouthtowncouncil.com

Applications to be received by: Midnight on Sunday 10 May 2026

Interviews to be held on: Wednesday 20 May 2026.  

Shortlisted applicants will be contacted within one week of the closing date.  If you don’t hear from us, please assume you haven’t been shortlisted.  Due to the high number of applications we receive, we’re unable to provide feedback.

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